by Susan Silverie
An important decision in regards to every Super Bowl is guessing the winning team and deciding where to go to watch the game. A year from now, I might forget who won Super Bowl 2012, but I will not forget where I spent it and the enjoyable experience I had.
A friend mentioned that Galpin Ford was hosting a Super Bowl party and we were invited. I quickly cancelled all other invites and said, “yes” to the Galpin Ford Super Bowl 2012 party. When I hear the name Galpin Ford, what comes to mind is excellent service and customer satisfaction. I knew this event would be a first class event and it did not disappoint.
What motivated me to attend the Super Bowl 2012 party at Galpin Ford was the fact that they were hosting this event to benefit “Miracle Minded Ministries”. This ministry has a division, “New Friends Homeless Center” which feeds the homeless in Woodland Hills, CA. The purpose of this Super Bowl party was to thank the supporters and volunteers of this ministry. Over 100 people showed up for the party. The food was excellent – thanks to Galpin’s Horseless Carriage restaurant that supplied the delicious sandwiches and finger foods and the atmosphere was festive. I noticed Ed Asner of “Mary Tyler Moore” was there as well as some other celebrites. I ran into a friend, Tony DeMaio at Galpin who spearheaded this fun Super Bowl party. I like the philosophy of Bert Boeckmann, owner of Galpin Ford. He gives back to society and helps people, which he does often and he does well! He puts God first, family second, and business third.
I had such a good time at the Galpin Ford Super Bowl 2012 party that I came back for more! Tony offered to take me on a tour of Galpin Ford a few days later. We started our tour by having lunch at Galpin’s Horseless Carriage restaurant. I highly recommend the Mustang burger made by executive chef Geovanni Euceda formerly of the Beverly Hills Hotel. It is no wonder why Galpin Ford has been the number #1 Ford dealer in the world for the past 22 years! Look at their excellent service. Just having a restaurant to relax in while your car is being serviced or while you are waiting to purchase a car is what I call excellent customer service! After lunch we ventured across the street to Galpin’s Jaguar dealership, which is the #1 Jaguar dealership in the United States. We stopped at Starbucks to grab a cup of coffee, and yes, Galpin Jaguar is the only automotive center to have a Starbucks coffee shop. These people at Galpin sure know how to please their customers. I saw the sleek 2012 Jaguars on the showroom floor. Tony took me upstairs to the luxurious Aston Martin showroom. I felt like I was in a scene from Tom Cruise’s “Mission Impossible”. We walked through a red tunnel and Tony turned the handle on a heavily vaulted secure metal door, which led us into the super swanky “Aston Martin” showroom. A gorgeous, exquisite Aston Martin was circulating on a revolving floor against the backdrop of an opulent living room and full bar. This is the ultimate in customer satisfaction.
Reality set in, as it was time to leave this palatial setting and get on with our tour. I’m thoroughly spoiled by what I’ve experienced and seen so far. I salivated over the 2012 Jaguars and now I could not get the Aston Martin out of my brain. We drove to one of the lots and I felt like I was swimming in a sea of over 3,000 Fords and Mustangs, which is a huge inventory to have because the demand and need is so great for these cars. Lastly, we visited the GAS (Galpin Auto Sports) building, which was full of more eye candy of beautiful cars such as Liberace’s vintage Ford with the candelabra still attached to the hood.
The memory of Super Bowl 2012 is behind us. What is memorable and lasting are solid values of trust and loyalty in American companies such as Galpin Ford, where everyone is a winner!

Tony DeMaio is Chairman of the Board of Directors and Chief Executive Officer of Big Media Broadcasting Company, Inc (BMBC), an Internet Broadcasting Company that produces original audio/video content for online distribution. Since launching in March of 2006, Big Media USA has helped thousands of business owners harness the power of Internet Broadcasting to increase their exposure, build credibility with current and prospective customers, and reach a targeted audience online.